Professional Profile
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Dynamic, creative and
versatile Director of Technology Innovation/Evangelism with intriguing blend of
Internet and emerging technology insight and proven abilities in both internal
and external evangelism, re-inventing marketing strategies, trial technology
adoptions, customer/partner relationship enhancement, and team management and
development. Strategic thinker with excellent problem-solving and communication
skills, successful at creating a bridge between marketing, executives, and
technology groups, providing innovative technology strategies soundly grounded
in addressing business needs and opening minds to think about emerging
technology beyond the "isn't this cool?" factor.
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Professional Background
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The Coca-Cola Company, New York, NY and Atlanta, GA
Director, New Media/Technology Insight, The Chairman's Think Tank
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2001-2003
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Handpicked to provide emerging
technology expertise on multi-functional team founded to advise Chairman and
Executive Committee on strategic business initiatives. Specifically tasked with
infusing enthusiasm for, and understanding of, technology and its ability to
connect a new generation of consumers with core brands. Established a framework
for identifying, assessing, and executing technology initiatives that fit
corporate strategic directives and achieve measurable marketing goals by
generating positive impact at key points in the consumer purchasing cycle.
Identified emerging technologies and provided an engaging and insightful view
of what's on and just over the technological horizon, assessing likely impact
on business and the lives of consumers; led experimental media/technology
executions that increased reach, frequency and strength of consumers'
interactions with Coca-Cola brands.
- Initiated, won funding for, and executed first use of electronic
ink signage at 2002 Salt Lake City Olympic Games in the press center and at
Coca-Cola Company pin trading centers. Directly resulted in trial adoption of
electronic ink technologies across global marketing organizations with the
potential for significant cost savings and reduction in environmental impact.
- Conducted extensive marketing work on brand health, connection
opportunities for teens, and development of innovative marketing strategies as
part of full brand planning process. Conceptual work created the foundation for
currently running "Real" campaign.
- Researched and evaluated technologies and new media channels for
potential adoption, such as: CRM, RFID, large scale interactive outdoor
installations, atmospheric advertising, MVNO, next generation television, web
site visitor tracking and analysis, gaming (console, PC, wireless), etc.
Approximate 90% success rate in adoption of proposed new initiatives.
- Selected to consult on strategic initiatives with partners such
as Yahoo!, McDonalds, Hasbro and the Yellowstone Park Foundation.
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RealNetworks, Inc., Seattle, WA
Promoted to: Evangelism Manager (1999-2001)
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1998-2001
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- Built and led team of evangelists and developers driving global
technology strategy and speaking as voices of current and future technology for
RealNetworks and its partners. Primary messengers and trainers for systems
technology used by over 85% of Internet broadcasters, with installed RealPlayer
base of 170 Million+ worldwide in a highly competitive business environment
competing against free product from Microsoft.
- Developed and executed technology World Tours (developing
presentations of latest RN technology and taking them on the road to local
markets for customer/partner events) with global offices and resellers to drive
market share and revenue. 2001 tour included North America, Central and South
America, East Asia, and Western Europe.
- Directed content, branding, and development of web properties
that communicate technical information to developer community. http://www.realnetworks.com/devzone
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Promoted to: Senior Evangelist (1998-1999)
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- Created and delivered hundreds of educational and entertaining
presentations to customers, partners, and investors resulting in accelerated
sales and competitive victories, customer relationship building/retention, and
developer education. Presentations merged technical data gathered from
development groups with marketing messages, demos, case studies and business
analysis.
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Sales Engineer, Top 25 Media Accounts (1998)
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- Drove technical innovation within top 25 media accounts
including: CNN, Disney, Warner Brothers, Star TV, Sony, Viacom, New York Times,
Weather Channel, ESPN, ABC, NBC, Lucasfilm, etc. Specific initiatives included
Sundance Online Film Festival for Viacom, Phantom Menace teaser trailer for
Lucasfilm, and private, never-before attempted broadcast technology tests for
ABC Sports.
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Microsoft Corporation, Seattle, WA (onsite via contract with Meridian
Partners)
Branding Program Manager, Natural Language Group
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1997-1998
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- Created Natural Language (NL) brand identity program including
logo, technical usage requirements and logo usage guidelines; conducted
international trademark searches and diversity studies.
- Conducted formal Microsoft review of logo usage guidelines.
- Successfully lobbied Encarta and Word teams to display NL logo on
their packaging and print materials.
- Led team communications strategy using new technologies such as
Web chats, Internet conferencing and streaming audio/video. Developed an
innovative Excel-based tracking mechanism to manage project development status.
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Microsoft Corporation, Seattle, WA (onsite via contract with Rho-Tech)
Web Design Engineer, Back Office/Normandy Group
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1996-1997
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- Led development on Customizable Starter Sites for Site Server.
Managed research project on web user/development platforms, budgets and
internet/intranet trend in the US market to author specifications. Planned,
architected, scripted and developed sites from specification; managed design
team; programmed Microsoft Agent.
- Web development and site maintenance using HTML and Active Server
Pages for www.backoffice.com., Normandy servers: Internet News Server (INS),
Address Book Server (ABS), Content Replication Service (CRS).
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CompuServe, Inc., Columbus, OH
Lead Web Designer
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1995-1996
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- Guided design team that developed CompuServe web migration community project for VP project feasibility demo. Won project approval and budget/staff for development. ActiveX evangelist, managed migration to Microsoft Web technologies (IIS and VBScript), and several high-profile internal web sites for Internet Engineering Group.
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ArmChair Marketing, Columbus, OH
Director of Marketing
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1995
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- Planned, managed, and executed guerilla media and promotional blitz (with minimal budget) using Ohio State University Newspaper, students, radio, local events (Columbus Marathon, OSU Football), restaurants, clubs and lots of footwork! Resulted in 100% increase in site traffic and eventual sale to Net Equity. Coded and designed all client web sites.
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North Coast Logic, Inc., Columbus, OH
Marketing Specialist
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1994-1995
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- Authored and edited corporate business plan, RFPs, product documentation and testimonials. Worked with clients such as Bloomberg Financial Services, Greater Cleveland RTA, State University of New York at Albany (SUNY).
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Education
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Bachelor of Business Administration degree, cum laude,
Marketing, Kent State University, Kent, OH
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